Refund & Warranty

8. Defects/Returns

8.1 The Customer shall inspect the Goods on delivery and shall within forty-eight (48) hours of delivery notify the Wholesaler of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. The Customer shall afford the Wholesaler an opportunity to inspect the Goods within a reasonable time following delivery if the Customer believes the Goods are defective in any way. If the Customer shall fail to comply with these provisions, the Goods shall be conclusively presumed to be in accordance with the terms and conditions and free from any defect or damage.

8.2 For defective Goods, which the Wholesaler has agreed in writing that the Customer is entitled to reject, the Wholesaler’s liability is limited to either (at the Wholesaler’s discretion) replacing the Goods or repairing the Goods provided that:

(a) the Customer has complied with the provisions of clause 8.1;

(b) the Goods are returned at the Customer’s cost within seven (7) days of the delivery date;

(c) the Wholesaler will not be liable for Goods which have not been stored or used in a proper manner;

(d) the Goods are returned in the condition in which they were delivered and with all packaging material, brochures and instruction material in as new condition as is reasonable possible in the circumstances.

9. Warranty 9.1 For Goods not manufactured by the Wholesaler, the warranty shall be the current warranty provided by the manufacturer of the Goods. The Wholesaler shall be under no liability whatsoever, except for the express conditions as detailed and stipulated in the manufacturer’s warranty.